A new portal and developer API provide shipment milestones, document sharing, and alerts—improving transparency and reducing manual follow-ups.

Jesr Al Nejah has released a self-service portal and API that give customers a single view of orders, shipment milestones, and documents. Users can track status from purchase order to delivery, subscribe to alerts, and download certificates and invoices without email back-and-forth.\n\nFor ERP teams, the REST API exposes endpoints for order status, document metadata, and proof-of-delivery events. Webhooks allow buyers to trigger internal workflows—such as GRN creation or quality holds—based on real-time updates.\n\nSecurity and privacy are built in through role-based access and time-bound links for document sharing. The system logs every change to preserve an audit trail, helping procurement and finance teams reduce reconciliation cycles and improve KPI reporting.\n\nEarly adopters report fewer status queries and faster exception resolution. The portal will continue to expand with allocation planning, claim submissions, and supplier scorecards over the coming releases.